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Carleton Place & Ottawa Area

IT Support
Small Business
Can Count On.

Fast, reliable, jargon-free IT consulting. We've kept small businesses running since 2003 — remote or on-site, whenever you need us.

2003
In Business Since
1 hr
Avg. Response
99.9%
Client Uptime
Bullit Support
Bullit Support
Serving small businesses since 2003
Trusted For
🔒 Microsoft 365 ☁️ Google Workspace 🛡️ Cybersecurity 📡 Network Setup 💾 Backup & Recovery 🖥️ Remote & On-Site Support 📱 Mobile Device Management 🔒 Microsoft 365 ☁️ Google Workspace 🛡️ Cybersecurity 📡 Network Setup 💾 Backup & Recovery 🖥️ Remote & On-Site Support 📱 Mobile Device Management

Everything your business needs to keep running

Complete IT coverage without the enterprise price tag. One call gets you sorted.

01
🖥️
Help Desk & Remote Support

Immediate remote assistance for any tech issue. Fast response keeps your team productive.

02
🌐
Network Setup & Management

Professional Wi-Fi, LAN, and VPN setup and maintenance for rock-solid reliability.

03
🛡️
Cybersecurity

Antivirus, firewall, phishing protection and staff training to keep your business safe.

04
☁️
Cloud & Microsoft 365

Setup, migration and ongoing management of Microsoft 365 and Google Workspace.

05
💾
Backup & Disaster Recovery

Automated backups and tested recovery plans so your data is always safe and restorable.

06
🔧
Hardware & Software

Device setup, printer troubleshooting, software licensing — we handle the full stack.

07
📱
Mobile Device Management

Secure and manage company phones, tablets and laptops remotely.

08
📊
IT Strategy & Consulting

Strategic guidance on technology investments to support your business goals.

09
🚀
New Business Setup

Build your entire IT foundation from day one — computers, email, internet, security.

Over 20 years.
Still picking up
the phone.

We're a dedicated IT partner, not a call centre. Real expertise, real people, real fast.

No Contracts Required
Hourly or project-based — no lock-in, no cancellation fees.
Plain English, No Jargon
We explain what we're doing. You always know what's going on.
Remote & On-Site
Most issues solved remotely in minutes. When you need us in person, we show up.
Proactive, Not Reactive
We catch problems before they become emergencies.
<1hr
Average response time for all clients
System Uptime99.9%
First-Call Resolution97%
Client Satisfaction98%

Up and running in four steps

Simple, fast onboarding — no technical knowledge required on your end.

01
Free Consultation

Tell us about your business and current setup. We listen first.

02
IT Assessment

We audit your systems and identify gaps, risks, and opportunities.

03
Custom Plan

A tailored approach that fits your budget, team size, and goals.

04
Ongoing Support

On call when you need us — fast response, proactive monitoring.

What clients say

Small businesses across the region rely on Bullit Support.

★★★★★

"We had a server issue right before our busiest weekend of the year. Bullit Support had us back online within 45 minutes. Absolute lifesavers."

MR
Maria R.
Owner, Riverside Café
★★★★★

"Finally an IT company that explains things without making you feel stupid. They set up our Microsoft 365 and we haven't had a problem since."

JK
James K.
Principal, KP Law Group
★★★★★

"We were hit by a phishing attack. Bullit locked everything down, cleaned it up, and trained our whole team. Night and day from our old IT company."

SL
Sandra L.
Director, Lakeside Dental

Straightforward pricing — no surprises

Hourly for day-to-day work. Fixed price for bigger projects. Agreed upfront, always.

Hourly Rate
As You Need It

Pay for time spent. Perfect for one-off issues, troubleshooting, and smaller tasks.

  • Remote & on-site support
  • Hardware & software help
  • Network setup & fixes
  • No monthly commitment
Get in Touch

Not sure what you need? Book a free 30-minute consultation →

Common questions

Still not sure? Give us a call — we're happy to chat.

(613) 851-1044
How quickly can you respond?

We aim to respond to all clients within 1 hour during business hours. For urgent issues, call us directly at (613) 851-1044 and we'll do our best to help right away.

Do you work with Mac and Windows?

Yes — we support both Mac and Windows, as well as mixed offices. We also support iOS and Android mobile devices through our device management solutions.

Do I need to sign a contract?

No contracts, ever. We work hourly or agree on a fixed price for larger projects before any work begins. You're never locked in.

Can you help us move to the cloud?

Absolutely. We handle full migrations to Microsoft 365, Google Workspace, and cloud backup platforms — with minimal disruption to your operations.

What industries do you support?

Retail, legal, dental, real estate, construction, restaurants, non-profits, and professional services. If you run a small business, we can help.

Is remote access safe?

Yes. We use enterprise-grade encrypted remote access tools. You always see what we're doing and can disconnect at any time.

Need help right now?

Already on a call with us? Enter the PIN your technician provided to start your secure remote session instantly.

1
Call or email us
Get in touch and describe your issue.
2
Receive your PIN
Your technician provides a unique 6-digit PIN.
3
Enter PIN & connect
Type below and click Connect — you're live in seconds.
🖥️ Start Remote Session

Enter the 6-digit PIN from your Bullit Support technician.

🔒

Secure session. Only connect with a technician you contacted directly. Powered by LogMeIn Rescue.

Proud to support our community

From sponsoring local ball teams to having our logo on the ice at the Carleton Place Curling Club — giving back is part of who we are.

View Sponsorship Gallery →
Sponsored ball team
Team Bullit
Softball season
Curling sheet
Softball team 2026

Ready to sort out your IT for good?

Book a free 30-minute consultation. No pressure, no commitment — just straight answers about your tech.

📞 Call: (613) 851-1044
🕐 Hours: Mon–Fri 8am–6pm