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Serving Small Businesses

IT Support
That Actually
Shows Up.

Fast, reliable, and jargon-free IT consulting for small businesses. We keep your technology running so you can focus on running your business.

2003
In Business Since
1 hr
Avg. Response Time
99.9%
Client Uptime
100+
Businesses Supported
Trusted For
🔒 Microsoft 365 Partner ☁️ Google Workspace 🛡️ Cybersecurity Certified 📡 Network Specialists 💾 Backup & Recovery 🖥️ Remote & On-Site Support 🔒 Microsoft 365 Partner ☁️ Google Workspace 🛡️ Cybersecurity Certified 📡 Network Specialists 💾 Backup & Recovery 🖥️ Remote & On-Site Support
What We Do

Everything Your Business
Needs to Run Smoothly

Complete IT support without the enterprise price tag. We handle the tech — you handle your business.

🖥️
Help Desk & Remote Support

Immediate remote assistance for any tech issues your team encounters. Fast response times mean minimal downtime and maximum productivity.

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🌐
Network Setup & Management

Professional Wi-Fi, LAN, and VPN setup. We configure, monitor, and maintain your network for rock-solid reliability.

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🛡️
Cybersecurity

Protect your business from threats. Antivirus, firewall management, phishing protection, and security training for your team.

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☁️
Cloud & Microsoft 365

Setup, migration, and ongoing management of Microsoft 365, Google Workspace, and cloud storage solutions tailored to your workflow.

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💾
Backup & Disaster Recovery

Automated backups and tested recovery plans. Sleep easy knowing your critical business data is safe and restorable in minutes.

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🔧
Hardware & Software Support

From new device setup and printer troubleshooting to software licensing and upgrades — we handle the full stack.

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📱
Mobile Device Management

Secure and manage company phones, tablets, and laptops remotely. Enforce policies, wipe lost devices, and keep data protected.

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📊
IT Strategy & Consulting

Strategic guidance on technology investments. We help you plan, budget, and scale your IT to support your business goals.

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🚀
New Business Setup

Starting from scratch? We'll build your entire IT foundation — computers, email, internet, phones, and security — done right from day one.

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Under 1-Hour Response Guaranteed for all monthly clients
System Uptime99.9%
First-Call Resolution97%
Client Satisfaction98%

Not Your Average IT Guy

We're a dedicated IT partner — not a call center. With over 20 years in business, you get real expertise and someone who actually picks up the phone.

No Contracts Required
Start with a single issue or sign up for ongoing support. No lock-in, no cancellation fees — ever.
Plain English, No Jargon
We explain what we're doing and why. You'll always know exactly what's going on with your systems.
Remote & On-Site Available
Most issues are solved remotely in minutes. When you need hands-on help, we come to you.
Proactive, Not Just Reactive
We monitor your systems to catch problems before they become emergencies — saving you time and money.

Up and Running in 4 Steps

Simple, fast, and completely stress-free onboarding.

01
Free Consultation

Tell us about your business and current setup. We listen first, then recommend.

02
IT Assessment

We audit your systems, identify gaps, risks, and opportunities to improve.

03
Custom Plan

A tailored support plan that fits your budget, team size, and business goals.

04
Ongoing Support

We're on call when you need us — proactive monitoring and fast response.

What Clients Say

Businesses Trust Bullit

★★★★★

"We had a server issue right before our busiest weekend of the year. Bullit Support had us back online within 45 minutes. Absolute lifesavers."

MR
Maria R.
Owner, Riverside Café
★★★★★

"Finally an IT company that explains things without making you feel stupid. They set up our entire Microsoft 365 and we haven't had a problem since."

JK
James K.
Principal, KP Law Group
★★★★★

"We were hit by a phishing attack. Bullit locked everything down, cleaned it up, and trained our whole team. Night and day from our old IT company."

SL
Sandra L.
Director, Lakeside Dental

Simple, Transparent Pricing

No surprise bills, no confusing packages. We charge a straightforward hourly rate — or work out a flat price for larger projects up front.

Hourly Rate
$Contact us

Ideal for one-off issues, troubleshooting, and smaller tasks. You only pay for the time we spend.

  • Remote & on-site support
  • Hardware & software troubleshooting
  • Network setup & configuration
  • No contracts or monthly fees
Get in Touch
Project-Based
Custom Quote

For larger jobs — migrations, new setups, infrastructure projects — we'll agree on a flat price before any work begins.

  • Fixed price agreed upfront
  • Cloud & Microsoft 365 migrations
  • New business IT setup
  • Network installations
Request a Quote

Not sure what you need? Get a free 30-minute consultation and we'll figure it out together — no obligation.

Community & Sponsorship

Proud to Give Back
to Our Community

From sponsoring local ball teams to having our logo on the ice at the Carleton Place Curling Club — being part of the community is what drives us.

View Our Sponsorship Gallery →
Sponsored ball team
Bullit Support team
Softball team
Curling sheet logo
FAQ

Common Questions

How quickly can you respond to an issue?

We aim to respond to all clients within 1 hour during business hours. For urgent issues, give us a call directly at (613) 851-1044 and we'll do our best to help you right away.

Do you work with Mac and Windows?

Yes — we support both Mac and Windows environments, as well as mixed offices. We also support iOS and Android mobile devices through our mobile device management solutions.

Do I need to sign a long-term contract?

No contracts, ever. We work on an hourly basis or agree on a fixed price for larger projects before any work begins. You're never locked in.

Can you help us move to the cloud?

Absolutely. We handle full migrations to Microsoft 365, Google Workspace, and cloud backup platforms — with minimal disruption to your daily operations.

What industries do you typically support?

We work across retail, legal, dental, real estate, construction, restaurants, non-profits, and professional services. If you run a small business, we can help.

Is my data safe when you remote in?

Yes. We use enterprise-grade, encrypted remote access tools. You always see what we're doing on your screen, and you can disconnect at any time. Your data never leaves your control.

Need Help Right Now?

Already on a call with us? Enter the PIN your technician provided to start your secure remote support session instantly.

1
Call or email us
Get in touch and describe your issue. We'll assess whether remote support is the right approach.
2
Receive your PIN
Your technician will provide you with a unique 6-digit PIN to start the session securely.
3
Enter PIN & connect
Type your PIN below and click Connect. Download the small applet and your technician joins within seconds.
🖥️ Start Remote Session

Enter the 6-digit PIN provided by your Bullit Support technician.

🔒

Your session is secure. Only connect with a technician you contacted directly. You can end the session at any time. Powered by LogMeIn Rescue.

Get Started Today

Ready to Fix Your IT
Once and for All?

Book a free 30-minute consultation. No pressure, no commitment — just clarity on how to fix your tech.

📞 Call: (613) 851-1044
🕐 Hours: Mon–Fri 8am–6pm